Our Policies
SHIPPING POLICY
At Be Yoounique, we aim to deliver your jewelry safely and efficiently through trusted delivery partners. All orders are processed after successful payment confirmation, and dispatch timelines may vary depending on product availability, order volume, and destination location.
Once an order is confirmed, it is handed over to our logistics partner for delivery. Estimated delivery timelines are shared at the time of order confirmation; however, these are approximate and may vary due to factors beyond our control such as courier delays, weather conditions, regional restrictions, or unforeseen circumstances. Be Yoounique is not responsible for delays caused by the delivery partner once the shipment has been dispatched.
Shipping charges, if applicable, will be clearly communicated during checkout or order confirmation. Any additional costs arising from incorrect delivery details provided by the customer, such as reattempted deliveries or address changes after dispatch, will be borne by the customer.
Risk of loss or damage passes to the customer once the product is handed over to the delivery partner. Customers are advised to inspect the package upon delivery and follow the provided unboxing instructions. In case of a damaged product, customers must report the issue within five working days along with a clear video showing the opening of the sealed package, as per our Return and Refund Policy.
Be Yoounique currently ships to locations supported by our delivery partners. Delivery availability may vary depending on serviceability of the address provided. We reserve the right to cancel an order and issue a refund if the delivery location is not serviceable.
Be Yoounique reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon being posted on the website, and continued use of our services indicates acceptance of the updated policy.
For any shipping-related queries or assistance, customers may contact us through the official communication channels provided on our website.